Broke N’ Busy Productions (“we”, “us”, “the Studio”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information provided by clients, website visitors, and anyone engaging with our recording services.

By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

1.1. Contact Information.

• Name

• Phone number

• Email address

• Social media handles (if provided)

1.2. Booking & Payment Details

• Session dates and times

• Services requested

• Payment status or receipts

• Invoices and transaction records

1.3. Audio Data

• Recordings created during studio sessions

• Client-provided audio files

• Notes or mix instructions provided by the client

1.5. Security Footage

• CCTV recordings inside/outside the Studio for safety and security

We do not collect unnecessary personal information, medical data, or anything unrelated to your booking.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Managing and confirming bookings

• Communicating about sessions, revisions, and delivery of files

• Processing payments

• Securing your session and maintaining Studio safety

• Internal record-keeping and backups

• Improving Studio services and workflow

• Promotion (ONLY if you have given permission—see below)

We will never sell, rent, or trade your data to third parties.

3. Promotional Use & Consent

We may use:

• Short audio clips

• Behind-the-scenes photos

• Session footage

ONLY if you have given permission or have not opted out under the Terms & Conditions.

Clients can request full privacy at any time by stating it in writing.

4. How We Store & Protect Your Data

We take reasonable measures to protect your information:

• Secure storage of audio files

• Password-protected systems

• Limited internal access to personal information

• CCTV stored securely and overwritten automatically after a period of time

• Backups of session data kept for a short period (usually 7 days) unless otherwise agreed

However, no digital storage system is 100% secure. The Studio cannot guarantee data security against extreme cyberattacks or incidents outside our control.

5. Sharing Information

We only share your information when:

• Required to process payments (banks or payment platforms)

• Required by law, court order, or government request

• You have given explicit consent

• You bring an external producer/engineer who needs access to the project files

We do not share or sell customer data for marketing.

6. Audio Ownership & Access

• You own your original music and recordings.

• The Studio owns any beats, instrumentals, or production we create unless licensed or purchased.

• You may request copies of your files within the 7-day backup window. After this period, we may no longer have them.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Ask us to correct inaccurate information

• Request deletion of your personal data where legally possible

• Opt out of promotional use of your materials at any time

• Request clarification on how your data is used or stored

To exercise these rights, contact us at:

📧 admin@brokenbusyproductions.com

📞 0486 131 052

9. Changes to This Privacy Policy

We may update this policy occasionally to stay compliant with laws and business changes. The updated version will have a new “Last updated” date. Continued use of our services means you accept the updated policy.

10. Contact Information

For privacy questions, data requests, or concerns, contact:

Broke N’ Busy Productions

📧 Email: admin@brokenbusyproductions.com

📞 Phone: 0486 131 052

📍 Location: Cairns, QLD, Australia